Get connected. Find the right guide.
Browse Deskbat setup, unattended access, iPhone and iPad, connection troubleshooting, updates and diagnostics guides.
Choose the task or symptom that matches what you are trying to do. Guides describe the current Windows app and invited iPhone/iPad beta. For a failed attempt, keep the exact message and time nearby.
Set up your first Windows computer
Install Deskbat, verify your account and add a Windows computer to your workspace.
Read guide →Connect by Deskbat ID
Request remote support with a Deskbat ID and local approval, or use the computer’s unattended-access password.
Read guide →Set up unattended access
Configure a computer password and readiness settings to reach your Windows PC without local approval.
Read guide →Connect while Windows is locked
Check unattended readiness, connect to a locked Windows PC and complete normal Windows sign-in.
Read guide →Understand computer power and availability
Learn which Windows power states allow remote access and what to check when Deskbat reports a computer unavailable.
Read guide →Connect from iPhone or iPad
Use the invited Deskbat TestFlight beta to view or control an online Windows computer.
Read guide →Improve picture quality and responsiveness
Troubleshoot blurred remote text, slow pointer movement and delayed typing with Deskbat quality settings and connection checks.
Read guide →Troubleshoot a failed connection
Check online status, paused sharing, approval, unattended access and diagnostics when Deskbat will not connect.
Read guide →Organize access for your support team
Invite colleagues, choose workspace permissions and review computer access and activity in My Deskbat.
Read guide →Update Deskbat and collect useful diagnostics
Find your Deskbat version, check for updates and collect connection references for support without sending passwords.
Read guide →Still need help?
Prepare a support email with the app versions, exact message and a diagnostic reference. You can review it before sending; passwords do not belong in support messages.