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GUIDE

Connect from iPhone or iPad

Use the invited Deskbat TestFlight beta to view or control an online Windows computer.

Install the invited beta

Request access at [email protected]. Install the invited build through TestFlight. The beta is separate from a public App Store release. Update the Windows host as well as the mobile viewer.

Start a connection

  1. Sign in to the mobile app and choose the correct workspace.
  2. Select a computer, or enter its full Deskbat ID in the name/ID field.
  3. Use its unattended password or ask the host to approve.
  4. After the picture appears, open the side menu for the keyboard, special keys and session controls.
  5. End the session from the menu when you finish.

Read and control a larger desktop

Zoom for small text and use the view controls to move around the remote screen. Two-finger scrolling and keyboard actions depend on the session allowing control. If input is refused, check permission before changing picture settings.

Help us diagnose a failure

Include the mobile build shown in TestFlight, the Windows version shown in About Deskbat, and whether you were using Wi-Fi or mobile data. Note if Windows was locked, the display was off or the computer was asleep.

Related guides

By the Deskbat team